Salon Policy
Ensure your best experience!
A lot of people pre-book their appointments up to 6 weeks in advance, therefore, evenings and weekends go quickly. Do keep in mind that things come up and people reschedule. This is good news for you because you just may luck out and get that time you really want… OR, it at lease it provides flexibility in schedules. No matter what, you are probably going to have to be flexible. Trust me; we really do want to get you in.
Not everyone will be as awesome as you and get here early and may be running a little bit late.
Someone probably needs your appointment. There is nothing worse than a last-minute cancellation that leaves a 3-hour gap in a stylist’s day (and a smaller paycheck!).
Actually, be 5 minutes early. We have coffee, soda, water and tea to ease the time. Plus, you can catch up on those gossip magazines you have been neglecting.
If you need your bangs trimmed then let us know when you are booking your time. Is your hair really long? Is it really thick? Do you plan on a major change? These are all things that affect your time in the chair.
When you are dealing with living and breathing people things have a way of getting backed up. We maximize every minute of our day. Busy stylists rarely take time for themselves. They seldom take breaks, eat lunch, and even neglect bathroom breaks (gasp!). We don’t want to be behind any worse than you want us behind… it affects our entire day-even our commitments to our families.
Thank you to all of our understanding clients.
We couldn’t be who we are today without the amazing support of our guests.